Option 01

Next Day Delivery

Orders placed before 2:00pm Monday–Friday are dispatched the same day and delivered by the next working day via DPD or Royal Mail Special Delivery Guaranteed.

• Fully tracked, signature required on delivery
• Real-time tracking notifications via SMS and email
• Available Monday–Friday (excluding UK bank holidays)
• Orders placed after 2pm or on weekends dispatch the next working day

Delivery pricing applied at checkout based on order value and location.

Option 02

Standard Delivery — DPD

Standard tracked delivery via DPD, arriving within 2–3 working days from dispatch. Ideal for regular restocking orders that don't require overnight delivery.

• Fully tracked with DPD's live tracking portal
• 1-hour delivery window notifications on the day
• Safe place and neighbour delivery options available
• Available to all UK and Ireland clinic addresses

Delivery pricing applied at checkout based on order value and location.

Option 03

Local Delivery

Complimentary local delivery is available for clinic partners located within our designated local delivery zones. Delivered directly by our team on scheduled routes — no courier, no delays.

• Available to qualifying clinic partners by postcode
• Delivered on scheduled weekly routes
• Contact your account manager to confirm local delivery eligibility
• Same-day or next-day options may be available on request

Local delivery availability confirmed at account setup. Contact partners@cosmacure.com to check your postcode.

General Shipping Notes

• All orders are subject to account approval and available stock
• Orders are only dispatched to registered clinic and practitioner addresses — not residential addresses
• In the unlikely event of a delay or issue, your account manager will contact you directly
• Cosmacure is not responsible for delays caused by courier services once dispatched
• For urgent orders or bespoke delivery requirements, please contact us at partners@cosmacure.com